Frequently Asked
Questions
Is Dora a Delivery Company
We are not a delivery company, we provide the infrastructure and software tools that allow businesses to organise, manage, scale, and offer delivery independently and efficiently.
Who can use Dora's delivery management platform?
Dora is suitable for a variety of businesses, including local logistics businesses, pharmaceuticals, restaurants, e-commerce/marketplace companies, manufacturers, cloud kitchens, and more.
What benefits does Dora offer to businesses?
Dora provides tools to help businesses manage delivery operations, save time, and increase profits. The platform is an all-in-one delivery management solution.
How can Dora help in building a lasting business?
Dora allows businesses to focus on what matters by increasing customer communication, efficiently organizing and tracking deliveries, managing an unlimited number of deliveries, and gaining comprehensive insights into the delivery business and revenue.
What are the key features Dora offers?
Dora offers tools to manage deliveries and riders, create and assign deliveries to in-house or third-party riders, in-house rider app (coming soon), track delivery progress, gain insight into delivery revenue and manage customers.
How does Dora enhance the customer delivery experience?
Dora improves customer experience by providing SMS/email notifications on delivery progress, live delivery tracking, and efficient communication.
How can I get started with Dora?
You can get started by clicking on Get started and accessing the free trial available.
Is Dora free?
Dora is budget-friendly for delivery companies and businesses, explore the pricing within your budget under the pricing section.
How can businesses contact Dora for more inquiries or support?
Businesses can contact Dora's support team via email at support@usedora.com. There are also social media channels (Facebook, LinkedIn, Twitter, Instagram) for staying connected.